Shipping policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed on weekends or holidays.
Shipping Rates & Delivery
- 🇺🇸 United States & Canada: Free Standard Shipping on all orders
- Standard delivery: 5-10 business days
- Expedited shipping options may be available at checkout
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update.
Lost or Stolen Packages KOLD is not responsible for lost or stolen packages once marked as delivered. If you experience issues, please contact your local carrier or reach out to us at manhlala0800@gmail.com.
International Shipping Currently, we ship to the United States and Canada only. We are working on expanding to more regions soon.
Contact For shipping inquiries, email us at: manhlala0800@gmail.com